Customer Relationship Executive

We are a corporate training and motivational course providers and seeking for a Customer Relationship Executive that delights in providing great customer service and achieving results.

Key Responsibilities:

• Respond and follow up on all programmes inquiries.

• Manage scheduling of training session with CRM.

• Handle transactions payments and records.

• Communicate cordially with customers and manage operation flow.

• Manage all customers’ service request and queries.

• Plan and manage customers’ programs, events and activities.
  

Pre-requisites

• At least 2 years of relevant experience.

• Passionate about customer service.

• Proficient in Microsoft Word and Excel.

• Excellent written and oral communication skills.

• Great interpersonal skills and cheerful personality.

• Excellent ability to multitask.

• A working knowledge with marketing and CRM is a plus.
  

Please note that only shortlisted candidates will be notified.