Credit Control Executive

Key Responsibilities:

• Manage Accounts Receivables, including accurate processing of receipts and ensuring customer adherence to contract terms.
• Serve as the primary point of contact for customer queries, providing accurate responses via WhatsApp, phone, or email.
• Proactively monitor customer accounts to ensure consistent and timely payments.
• Administer internal credit policies, following up with customers on overdue payments and ensuring recovery in line with guidelines.
• Ensure proper document updates and archiving.
• Address customer queries and requests, ensuring timely resolution.
• Handle financing-related disputes and resolve billing discrepancies.
• Provide administrative support, ensuring accurate record-keeping of collections and overdue.
• Manage credit and administrative matters in collaboration with internal and external stakeholders.
• Other ad hoc duty will be assigned

Requirements:

• Minimum GCE “O” Level or Diploma equivalent.
• Experience in tracking AR receipts.
• Proficiency in Google Sheet is required.
• Prior experience in credit control and collections is a plus.
• Strong communication, negotiation, and problem-solving skills.
• Attention to detail and good organizational skills.
• Self-motivated with the ability to multitask in a dynamic environment.
• Salary/designation will be commensurate with experience.
• Fresh Diploma holders are welcome to apply.