HR Manager

Main Accountabilities

Case Management & Employee Relations

• Responsible for managing knowledge-intense specialized tasks like individual cases. The work is done “project style”; clear goal, beginning and end date;
• Responses to HR related queries involving,
• Benefits entitlements (e.g maternity, paternity, child care, milk assistance)
• Employee Self-Service Portals (link/ login/password)
• Aon app/ website (e.g. how to find list of Specialist)
• Grievance handling

Consult on local employment regulations

• Answers queries from line managers/Global HR/COE/HR Directors/HRBPs on related topics covering Singapore on matters related to:
• Restructuring
• Employment framework changes
• Government initiatives
• Local policies & guidelines
• Global policies & guidelines
• FC Compass & Speak-up (local trusted representative)

Supports the operational management for Employee Experience

• End to end Employee employees life cycle experience (onboarding to exit)
• Pre-boarding connect to get personal and payroll information (update Singapore employee listing)
• On-board new hire in Horizon, including new position creation (follow up on email account creation after profile approval)
• Arrange for HR on-boarding session within 2 weeks upon commencement (introduction to systems - Horizon, Self-service portal for leave & e-payslip passwords, CWT, Aon portal, MPX, benefits, entitlements, payroll, Way of Working in Singapore, Corporate Credit Card, POC for employee related queries)
• Probation & confirmation
• Process resignation (compute benefit balance, acceptance resignation, initiate separation in Horizon, update Singapore employee listing)
• Employee data management (Horizon, Aon, payrolls, MXP)
• Support the line managers and employees directly on relevant questions and interventions that are outside the scope of Global Shared Service Centre;

HR Operations, Audits, Tax Reporting

• Performs Payroll processing for 2 entities - FCAMEA & FCDEV (update payroll movement files, validate payroll reports from vendor and ensure all variance are accounted for)
• Supports internal and external audits where required
• Performs tax reporting for all Singapore entities
• Response and completes government reporting where required
• Processes Government claims as required.
• Managers payroll & Other HR vendors for Singapore

General Administration

• Singapore Credit Card Management
• Manages and administers for HR the procurement Vendor Management PO/PR process