Account Services Manager

Company Overview:
Briq is passionate about providing fresh perspectives and innovative, integrated intelligent marketing and communication solutions. Our mission is to help clients maximise their business and brand potential, working as an extension of their teams. With a dynamic and evolving approach, we deliver exceptional, end-to-end solutions that drive real business impact.

About the Role:
As an Account Manager at Briq, you’ll play a key role in owning client relationships, managing projects, and elevating both delivery and creative impact. With 4-7 years of agency account management experience, you’ll bring strong leadership to the table while collaborating seamlessly across teams. This is an exciting opportunity for someone looking to take on more responsibility in a fast-paced environment, manage high-impact projects, and support business growth.

Some of the Things We’d Like You to Do:

• Manage Client Relationships:
  • Own and nurture day-to-day client accounts, ensuring their needs are met with creative, strategic, and effective solutions.
  • Build and maintain strong client relationships, providing ongoing support and understanding their business objectives.
  • Serve as the primary contact for clients, maintaining clear and consistent communication.

• Project Management:
  • Oversee project timelines, scopes, budgets, and briefs, ensuring projects are delivered on time, within budget, and exceed client expectations.
  • Coordinate across creative, media, and production teams to ensure the smooth execution of projects.
  • Manage project workflows, track progress, and ensure high-quality delivery across all touchpoints.

• Drive Business Growth and Upselling:
  • Identify upsell opportunities within existing accounts and actively support new business development efforts.
  • Work closely with senior management to pitch new ideas and services to clients.
  • Help clients evolve their strategies, recommending innovative solutions that drive growth.

• Collaboration Across Teams:
  • Collaborate seamlessly with creatives, media planners, and internal teams to deliver integrated solutions that align with client objectives.
  • Ensure alignment on deliverables and expectations across all departments, facilitating efficient project workflows.
  • Lead and participate in brainstorming sessions to develop creative strategies and solutions.

• Client Confidence and Strategic Insight:
  • Provide strategic insights to clients, guiding them on how to achieve their goals and improve their brand impact.
  • Gain client confidence by offering smart, business-focused solutions that add value to their marketing strategies.
  • Provide proactive recommendations based on industry trends, performance data, and client goals.

You Bring:

• 4-7 years of agency account management experience, with a proven track record of managing client relationships and delivering high-quality campaigns.
• Strong project leadership abilities, with the capacity to juggle multiple deadlines while maintaining attention to detail.
• Excellent communication skills, both written and verbal, with the ability to confidently interact with clients and internal teams.
• The ability to collaborate seamlessly with creatives, media planners, and clients to deliver integrated marketing solutions.
• Exceptional project management skills and the ability to thrive in a fast-paced, deadline-driven environment.
• A business-savvy mindset, always looking for growth opportunities and ways to elevate the client relationship.

Why Briq?
If you're a driven, adaptable professional who thrives in a fast-paced environment and is passionate about driving creative excellence, Briq is the place for you. We offer a unique opportunity to join a company that is transforming into Singapore’s best independent creative powerhouse. You’ll be a part of a collaborative and supportive team, working on high-impact projects that deliver real results for our clients.

If this sounds like the next step in your career, apply today to join our team at Briq!