Accounts Team lead

JOB SUMMARY

This Team Lead position at Profectant is a key role within our accounting team, responsible for managing their own portfolio of clients while also supporting Account Executives (AEs) and Senior Account Executives (Senior AEs) in client service and account management. This role involves reviewing full sets of accounts, providing guidance on technical and client-related questions, and ensuring that client interactions and deliverables meet Profectant’s quality standards. Work may require occasional travel to Johor Bahru.

KEY RESPONSIBILITIES

Client Management

• Manage and maintain relationships with an assigned portfolio of clients, ensuring timely, accurate, and efficient accounting and reporting.

• Communicate with clients to address their needs, resolve issues, and provide insights based on financial data.
  

Team Leadership and Guidance

• Provide day-to-day guidance and support to AEs and Senior AEs on technical and client communication matters.

• Mentor team members, assisting them in developing skills needed for managing client accounts and improving service delivery. Account Review and Quality Assurance

• Review full sets of accounts prepared by AEs, ensuring accuracy, compliance, and adherence to accounting standards.

• Address any questions or challenges raised by AEs or Senior AEs, guiding them through complex issues and best practices.

• Perform quality checks to ensure client deliverables meet Profectant’s standards and client expectations.
  

Communication Support

• Guide team members in effective communication with clients, ensuring clarity, professionalism, and timely responses.

• Facilitate clear communication between team members and the Lead, providing updates on client status and team progress.
  

Process Improvement

• Work closely with the Lead to contribute to streamlining processes and improvements within the accounting team, identifying and implementing best practices to improve efficiency and quality.

• Work closely with the Lead in planning the resources of the Firm and job allocation to ensure effective workload distribution.

• Collaborate with the Lead to provide feedback on team performance and development needs.

• Monitor the deadlines of engagements to ensure timely delivery of services and compliance with client expectations.
  

REQUIREMENTS

• Bachelor’s degree in Accounting, Finance, or a related field.

- Professional certification (e.g., CPA Australia, ACCA, ICAEW) is a plus. - 5+ years of relevant accounting experience, with prior experience managing clients and overseeing teams.

• Strong knowledge of accounting principles, standards, and tax regulations.

• Excellent communication, organizational, and interpersonal skills.

• Demonstrated ability to lead and mentor a team, with a focus on quality and client service
  

COMPETENCIES

• Client Service Orientation: Strong commitment to meeting and exceeding client needs.

• Attention to Detail: High level of accuracy in reviewing and managing financial data.

• Problem-Solving: Proactive in addressing challenges, with the ability to guide others in finding solutions.

• Leadership: Inspiring, guiding, and supporting team members to achieve their goals.
  

ABOUT PROFECTANT

Profectant is a dynamic and growing corporate services firm headquartered in Singapore with additional offices in Malaysia, including a close partnership with the Iskandar region. Since its founding, Profectant has proudly served over 800 clients across a range of essential services— accounting, corporate secretarial, and a steadily expanding suite of offerings that include human resources, payroll, and grant advisory services. Our team is dedicated to helping businesses of all sizes streamline their operations, achieve compliance, and make informed financial decisions. We prioritize innovation and efficiency in our approach, ensuring our clients are equipped with the latest solutions, like digitalized payroll and Xero integration as part of the Productivity Solutions Grant (PSG). Profectant’s commitment to excellence and client success is reflected in our dedicated, experienced team and our hands-on, client-centric approach. Join us to be part of an ambitious firm that values growth, quality, and impactful work in the corporate services industry.