Manager / Senior Manager, Stats Team (LIMD)

[What the role is]

Levy and Incentives Management Division (LIMD) is part of SSG’s Incentives Management and Enforcement Group (IMEG) which contributes to pan-organisational efforts of building an effective, responsive and inclusive CET eco-system through effective grant management, Skills Development Levy (SDL) collection, and enforcement against fraud and abuse. LIMD drives effective SDL collection and grant management to contribute towards the development of a responsive and high-quality CET ecosystem.

[What you will be working on]

Reporting to the team lead, the successful candidate will be responsible for developing business processes to support new programmes, performing statistical analysis and collate reports to aid in reviewing and augment operational efficiency and improve service delivery in funding administration.

Responsibilities and Competencies:

• Business Process Re-engineering & Digitisation

  • Implement business process re-engineering and digitisation initiatives to streamline operations and enhance service delivery.

  • Coordinate with business technology teams to implement system enhancements and support system development projects.

  • Competency : Demonstrates the ability to drive continuous improvement in systems and processes, applying best practices in process streamlining and automation

• Data Analysis & Insights

  • Work with large datasets to perform data extraction, collation, tracking, and analyses.

  • Draw insights from data analyses to facilitate funding administration, risk management, and process re-design.

  • Collate statistics and prepare information for reporting purposes.

  • Competency : Applies best practices in data analytics and common techniques in predictive analytics to derive insights and support decision-making.

• Policy & Process Alignment

  • Review workflows and guidelines to ensure alignment with funding policy implementation plans.

  • Build and continuously strengthen processes and operational policies to achieve high service standards.

  • Competency : Demonstrates the ability to comprehend and implement policy reviews on procedures and systems, providing recommendations for alignment with strategic goals.

[What we are looking for]

• Possess the required competencies to execute the job duties proficiently

• Manager : Up to 5 years of relevant work experience in grants, operations or project management.

• Senior Manager : At least 6 years of relevant work experience in grants, operations or project management.

• Good analytical and problem-solving skills.

• Ability to work independently, within a team, and across teams.

• Proficient in word processing, spreadsheet, and presentation applications.

• Familiarity with SQL and Tableau is preferred.

• Preferred Experience: Knowledge of SkillsFuture Grants and Continuous Education Training and Industry experience.

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.