Customer Service Coordinator (Part-Time)

Job Responsibilities:

• Prepare and dispatch monthly invoices together with supporting hard copy reports to clients
• Coordinate and follow up with clients on outstanding purchase orders required for billing purposes
• Respond to customer queries related to invoices and purchase orders in a timely and professional manner
• Liaise with internal departments to resolve discrepancies and ensure smooth invoicing workflow
• Assist with general administrative duties and any other ad-hoc duties as assigned

Job Requirements:

• Prior experience in customer service, invoicing or administrative support preferred
• Good communication skills, both written and verbal
• Proficient in Microsoft Outlook and Excel
• Responsible individual who is well-organized and has the ability to multi-task with good follow-up skills
• Minimum commitment of three months is required for this role

Additional Information:

• Training will be provided
• Four hours a day, three days a week (Office hours)
• Flexible work arrangement (hybrid)