Metering & Customer Support Officer

Responsibilities:

• Monitor and maintain electricity meters movements in system
• Liaise with meter vendors for procurement, payments, servicing, and issue resolution
• Respond to and resolve customer queries related to metering and usage
• Maintain accurate records and reports of meter data and customer interactions
• Analyze data to identify irregularities or unusual patterns in energy consumption

Requirements:

• Minimum Diploma in any field, candidates with an engineering-related background will have an advantage
• Fresh graduates are welcome to apply
• Proactive with a strong sense of initiative
• Strong communication, administrative, analytical and customer service skills
• Prior experience in meter management is a plus
• Excellent interpersonal skills with the ability to engage effectively with customers

Interested candidates, please send your updated resume to [email protected]