Customer Service Officer - Front Desk (HDB Hub / 5 days)

• Provide front-line support to salespersons and clients at the customer service or reception counter.
• Handle document processing, commission collections (via cash, cheque, or online payment), merchandise sales, and operate the POS system and office equipment (e.g., NETS/credit card terminals, copiers, and computer terminals in the shared workspace).
• Perform data entry using internal systems (REMSPlus2, Admin Module, e-Submission) and external platforms (IRAS, HDB, CEA).
• Manage walk-in customers, respond to emails, and handle telephone enquiries professionally.
• Handle mail duties, including franking and depositing mail at SingPost, and distributing incoming correspondence.
• Responsible for opening and closing the office, including meeting and training rooms.
Support other administrative or operational tasks as assigned on an ad hoc basis

**Mon – Fri (8:30am – 5:30pm OR 9:00am – 6:00pm OR 9:30am – 6:30 pm OR 10:00am – 7:00pm) Must be open to rotating shifts

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270