Quality Assurance Officer

RESPONSIBILITIES:

To ensure that company products and services meet established standards of quality, reliability and performance.

• Ensure Quality Assurance by supporting daily operations, maintaining quality standards, and contributing to continuous improvement initiatives.
• Support the implementation, maintenance and continual improvement of the Integrated Management System (IMS) which includes Food Safety, Good Agriculture Husbandry (Clean and Green) Practices, Workplace Safety and Health and Business Continuity.
• Manage regulatory affairs, including research, regulatory inquiries and reporting, labelling compliance, and updates.
• Assist in the development, review, and revision of relevenat quality management system and related documents.
• Ensure proper documentation and records.
• Prepare samples for external laboratory testing; review and evaluate test reports.
• Support in internal training programs by developing training materials and providing training support.
• Collect and compile data required for validation activities in accordance with Certification Standards under the IMS.
• Manage internal and external audits.
• Ensure traceability and product recall systems are tested and maintained.
• Support root cause investigations and incident reporting.
• Perform ad hoc tasks as assigned.

REQUIREMENTS:

• Diploma / Bachelor's Degree in Food Science or related field.
• Good knowledge of Food Safety or Quality Management System
• Familiarity with sampling methods, incident investigations, and risk management strategies.
• Excellent communication and interpersonal skills to coordinate with multiple departments and external auditors.
• Ability to train employees on GMP and quality best practices.