Part Time Insurance Claims Executive

Job Summary:

We are seeking a detail-oriented and customer-focused Insurance Claims Executive to join our dynamic team. The ideal candidate will be responsible for efficiently and accurately processing insurance claims, ensuring compliance with company policies and regulatory requirements. This role requires excellent organizational skills, a strong understanding of insurance principles, and the ability to communicate effectively with policyholders.

Key Responsibilities:

• Receive, review, and verify incoming insurance claims for accuracy and completeness.
• Gather necessary documentation, including medical records and other supporting document.
• Enter claim information into the claims management system with precision and timeliness.
• Collect claim documents from company branches and bring them to the Main Branch.
• Adhere to all company policies, procedures, and regulatory guidelines.
• Identify and escalate complex or high-risk claims to senior processors or management.
• Maintain accurate and organized claim files and documentation.
Contribute to a positive team environment and uphold a high standard of customer service

Qualifications:
Education: High school diploma or equivalent required.
Associate's or Bachelor's degree in Business Administration, Finance, or a related field preferred.

Experience: Experience in insurance claims processing, administration, or a related field is preferred.
Familiarity with various types of insurance claims is a plus.

Skills:

• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Proficient in using claims management software and Microsoft Office Suite (Word, Excel, Outlook).
• Ability to prioritize tasks, manage time effectively, and work in a fast-paced environment.
• Strong analytical and problem-solving abilities.
• Customer service-oriented with a professional and empathetic demeanor.
• Ability to work independently and as part of a team.
• Knowledge of relevant insurance laws and regulations is a significant advantage.

Part time position; S$12/hour

Required working hours: 8 hours/day, for minimum 2 days/week

Working hour: 9am~6pm