Business Development Executive

Job Duties and Responsibilities

1. Client Acquisition & Relationship Management

• Assist in identifying and reaching out to potential consignors, resellers, and buyers of secondhand luxury products.

• Maintain positive relationships with existing clients to encourage repeat consignment and customer loyalty.

• Schedule and participate in client consultations, either online or in-store.

2. Sales Support & Lead Generation

• Support the senior BD team in executing outreach campaigns and promotions to drive traffic and inquiries.

• Follow up on sales leads generated through marketing, social media, and referrals.

• Maintain accurate records of leads, opportunities, and customer interactions in the CRM system.

3. Market Research & Trend Analysis

• Conduct research on current luxury fashion trends, pricing benchmarks, and emerging resale markets.

• Monitor competitor activities and prepare summary reports for internal reviews.

4. Consignment Support

• Assist with the intake process of luxury goods for consignment, including verifying item categories and preliminary condition checks.

• Communicate authentication requirements and pricing policies to consignors under guidance from the product or pricing team.

5. Administrative & Reporting Tasks

• Prepare sales performance reports, inventory updates, and weekly progress summaries for the BD team.

• Help coordinate meetings, presentations, and proposals for strategic partners and B2B clients.

6. Collaboration with Marketing and E-commerce Teams

• Provide input on customer preferences and feedback to help shape marketing and social media strategies.

• Coordinate with marketing and operations teams for promotions, product listings, or client-specific campaigns.

7. Learning & Development

• Stay updated on the luxury industry, including brand history, authentication basics, and resale value drivers.

• Attend internal training sessions to develop product knowledge and sales communication skills.

8. Communication and Customer relationships

• Strong communication skills with internal and external customers

• Good Chinese language (speaking, listening and writing) is an advantage.