Urgent !!! Service Engineer (Gas Turbine, Rotating Equipment)

Highlights:

• Japan MNC
• Permanent job opportunity
• Great remuneration & benefits
• Great career progression
• Location: Central

Responsibilities:

Develop and maintain good working relationships with Customers, ensuring that the Customers’ technical issues and requirements are clearly understood and addressed in an effective and timely manner

Respond to internal and external customer requests for technical issue resolution, using technical product knowledge and analytical skills while adhering to sound engineering principles, standards, practices, and procedures.Prepare and present clear and concise technical instructions, procedures, reports, specifications, and proposals.Communicating with and proactively supporting the Customer to act on Technical Information notices to enhance the plant.Identifying potential failures with support from the 24/7 remote monitoring hub and expert support, and proactively engaging Customers to develop countermeasures.Analyzing, tracking and reporting monthly Reliability, Availability, and Maintainability (RAM) data and relevant KPIs for the LTSA, for the purposes of invoicing and for monitoring performance against the contractual guarantees and obligations. If necessary, recommend corrective actions.Reviewing and presenting the monthly monitoring diagnostic reports to the Customers.Support the prospecting, developing, and winning of aftermarket sales opportunities
• Travel to customer site locations in Singapore and Malaysia to support project and technical meetings.
• Collaborate and coordinate with various internal and external stakeholders (E.g. Customers, LTSA Program Manager, Technical Advisors, Service Engineering team, Repair Facilities and Local Vendors) to support the planning and successful execution of Planned or Unplanned Maintenance.
Present and discuss plans and schedules for Planned or Unplanned Maintenance Coordinate and support the efficient dispatch of Parts and Technical Advisory Services
• Perform Technical Advisory services with relation to Planned or Unplanned Maintenance

Requirements:

At least 3 years of relevant work experience in areas of Gas Turbine, Steam Turbine or large-scale rotating equipment design, installation, commissioning, operation, maintenance

• Customer service experience where there is interaction with plant personnel to deliver service support.
Practical work experience in troubleshooting rotating equipment problems on site and restoring plants back into service
• Experience being liaising with Field Service and Engineering to drive technical resolution, identify root cause and drive corrective actions.
• Technical knowledge in Gas Turbines, Steam Turbines, Turbine Generators, Large-Scale Rotating Equipment, Control systems and/or Auxiliary equipment.
• Strong analytical and problem-solving ability.
• Able to develop and write clear and concise technical instructions, procedures, reports, specifications, and proposals.
Good verbal and written communication skills in English, and able to effectively communicate with internal and external customer at all levels of the organization
• Able to work in a multidisciplinary team with people from different cultures and nationalities.
• Good Knowledge of MS Office software (Word, Excel & PowerPoint).

HOW TO APPLY:

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

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