Application Analyst (AVP)
OCBC
Date: 21 hours ago
Area: Singapore, Singapore
Contract type: Full time
WHO WE ARE:
As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
Why Join
As a key member of our team, you will play a critical role in ensuring the smooth operation of our applications, providing top-notch support to our users, and driving business success. With our commitment to innovation and customer satisfaction, you will have the opportunity to work on a wide range of applications, develop your technical skills, and make a meaningful impact on our business.
How You Succeed
To excel in this role, you will need to possess a strong technical foundation, excellent analytical skills, and the ability to communicate effectively with various stakeholders. You will need to be proactive, flexible, and able to work well under pressure to resolve complex technical issues. Your success will be measured by your ability to provide timely and effective support, identify and resolve issues promptly, and contribute to the continuous improvement of our applications.
What You Do
Global Operations & Technology co-creates products and solutions, building the underlying technology applications and services, and managing the Group's IT operations & cyber defence. As a key member of this team, you will work closely with various stakeholders to ensure the smooth operation of our applications and drive business success.
Who You Are
Singapore's longest established bank, we've been helping people and businesses get what they want from life since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation, embracing technology and creativity to become a future-ready learning organisation. But for all that change, our purpose remains: to enable people and communities to realise their aspirations.
What We Offer
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth, and aspirations are every bit as cared for as the needs of our customers.
What We Offer:
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.
Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.
We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.
Your Opportunity Starts Here.
Why Join
As a key member of our team, you will play a critical role in ensuring the smooth operation of our applications, providing top-notch support to our users, and driving business success. With our commitment to innovation and customer satisfaction, you will have the opportunity to work on a wide range of applications, develop your technical skills, and make a meaningful impact on our business.
How You Succeed
To excel in this role, you will need to possess a strong technical foundation, excellent analytical skills, and the ability to communicate effectively with various stakeholders. You will need to be proactive, flexible, and able to work well under pressure to resolve complex technical issues. Your success will be measured by your ability to provide timely and effective support, identify and resolve issues promptly, and contribute to the continuous improvement of our applications.
What You Do
- Provide L2 support for applications, including troubleshooting, issue resolution, and root cause analysis
- Analyze issues raised by users or reported by monitoring systems, and provide workaround solutions
- Follow up with vendors to ensure timely resolution of issues
- Understand job dependencies and recover failed jobs
- Define and implement job automation
- Support regular simulation of disaster recovery scenarios
- Specify monitoring requirements and observe system abnormalities to prevent issues
- Conduct application capacity planning and performance tuning
- Perform regular application reviews to ensure compliance with technology security standards
- Communicate with internal IT, business units, and external vendors to resolve issues and improve application performance
Global Operations & Technology co-creates products and solutions, building the underlying technology applications and services, and managing the Group's IT operations & cyber defence. As a key member of this team, you will work closely with various stakeholders to ensure the smooth operation of our applications and drive business success.
Who You Are
- Minimum 3-5 years of IT experience, preferably in the banking or financial institution industry
- Strong technical skillset, including Unix/Linux, MS SQL, Oracle, Postgre, MySQL, IIS, nginx, Apache Web, WebLogic/WebSphere, MQ, Kafka, Tomcat, Resin, Redis, Java, Java Script, SQL Script, .Net, and Python
- Good knowledge of 3-tier architecture applications and ability to provide L2 support
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work well under pressure and prioritize tasks effectively
- Proactive and flexible, with a strong commitment to customer satisfaction
Singapore's longest established bank, we've been helping people and businesses get what they want from life since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation, embracing technology and creativity to become a future-ready learning organisation. But for all that change, our purpose remains: to enable people and communities to realise their aspirations.
What We Offer
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Equal opportunity. Fair employment. Selection based on ability and fit with our culture and values. Your wellbeing, growth, and aspirations are every bit as cared for as the needs of our customers.
What We Offer:
Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.
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