Admin Support

Job Overview

We are seeking a highly organized and proactive Admin and Sales Operations Support professional. The successful candidate will serve as the key point of contact for customers and suppliers, ensuring smooth scheduling, efficient operations, and high-quality service delivery.

Essential Job Functions

Administrative Support:

• Calendar & schedule management – Coordinate meetings, events, and operational workflow.
• Expense tracking – Ensure timely and accurate database entries in Zoho One.
• Correspondence management – Handle emails, website orders, and customer inquiries professionally.
• Record & database maintenance – Keep customer and operational data updated and accurate.
• Invoice & payment processing – Ensure compliance with financial procedures.
• Supply & inventory management – Source and maintain necessary materials/products for smooth operations.

Customer Service:

• Customer inquiries & support – Provide timely assistance on deliveries and feedback.
• Supplier coordination – Manage supplier relationships and ensure timely fulfillment of goods and services.
• Issue escalation – Identify, address, and escalate complex challenges as needed.

Additional Responsibilities:

• Event management support – Assist with venue sourcing, budgeting, marketing, vendor coordination, logistics, and event safety.
• Database integrity – Maintain accurate and reliable data records.
• Cross-functional collaboration – Work with internal and external stakeholders toward shared goals.
• Effective communication – Facilitate clear and professional interactions across teams.
• Problem-solving – Proactively identify and resolve operational challenges.

Requirements & Skills:

• Minimum education: GCE O Level or equivalent (Certificate/Diploma in Business Administration or Office Management preferred).
• Experience: At least 2-3 years in an administrative role.
• Technical proficiency: Strong working knowledge of MS Office, Teams, and Zoho One.
• Attitude & mindset: A "can-do" approach—confident, optimistic, and solution-driven.
• Language skills: Proficiency in English and Chinese.
• Communication skills: Excellent verbal and written abilities.