In-door Tele Sales Officer

Key Responsibilities:

1. Making outbound calls: Contacting potential customers to promote products or services, generate leads, and close sales.

2. Responding to inbound calls: Handling customer inquiries, answering questions, and converting leads into sales.

3. Product knowledge: Developing and maintaining knowledge of products or services to effectively communicate with customers.

4. Sales pitches: Delivering persuasive sales pitches to potential customers, highlighting the benefits and features of products or services.

5. Meeting sales targets: Meeting or exceeding sales targets and performance metrics.

6. Data entry and management: Accurately recording customer interactions, sales data, and other relevant information in CRM systems.

7. Customer relationship building: Building and maintaining relationships with customers to increase sales and improve customer satisfaction.

Skills and Qualities:

1. Excellent communication skills: Strong verbal and listening skills to effectively communicate with customers.

2. Sales and persuasion skills: Ability to persuade and convince customers to purchase products or services.

3. Product knowledge: Strong knowledge of products or services to effectively communicate with customers.

4. Time management and organization: Ability to manage time effectively, prioritize tasks, and meet sales targets.

5. Resilience and adaptability: Ability to handle rejection, adapt to changing situations, and maintain a positive attitude.

Goals:

1. Conversion rates: Converting leads into appointments and improving conversion rates.

2. Customer satisfaction: Building customer relationships and improving customer satisfaction.

3. Call metrics: Meeting call volume, call duration, and other performance metrics.