HR Manager

Job Description:

We are seeking an experienced and proactive HR Manager to oversee all aspects of human resource practices and processes in a fast-paced events and experiential marketing company. The ideal candidate will play a key role in developing a strong company culture, talent acquisition, workforce planning for events, performance management, and employee engagement.

This role requires someone who understands the dynamic, project-based nature of the events industry and is capable of balancing long-term HR planning with short-term, high-intensity staffing needs for live events, campaigns, and activations.

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Key Responsibilities:

1. Recruitment & Talent Management

• Lead full-cycle recruitment for both permanent staff and event-based freelancers (e.g., promoters, ushers, production crew).

• Build and maintain a pool of freelance talent for fast-turnaround events.

• Develop onboarding programs tailored for short-term project hires and long-term employees.

• Collaborate with project managers to forecast manpower needs for upcoming events.
  

2. Performance & Employee Relations

• Implement performance management systems aligned with company goals.

• Handle employee grievances, conflicts, and disciplinary actions with discretion and professionalism.

• Mediate issues between staff and ensure a positive workplace culture.
  

3. Learning & Development

• Coordinate training and upskilling sessions for staff and freelance teams (e.g., customer service, health & safety, event protocols).

• Encourage leadership development and mentorship programs internally.
  

4. HR Operations & Compliance

• Oversee payroll, contracts, and HR documentation (especially for freelance/contract staff).

• Ensure compliance with local labor laws, occupational health and safety standards.

• Maintain HR policies and update manuals to reflect industry needs and company culture.
  

5. Culture & Engagement

• Organize internal engagement activities, team-building events, and wellness initiatives.

• Foster a creative, inclusive, and high-performance culture across departments.
  

6. Strategic HR Planning

• Align HR strategies with business goals and growth plans.

• Provide HR analytics and reports to leadership to guide decision-making.
  

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Requirements:

• Proven experience managing freelance, contract, and permanent staff.

• Experience in a fast-paced, project-driven environment.

• Excellent interpersonal and communication skills.

• Strong organizational and multitasking abilities.

• Ability to work under pressure and meet tight deadlines.

• High emotional intelligence and people-first mindset.

• Experience working in an events agency, production house, or similar industry.

• Familiarity with crew scheduling, event logistics, or creative team dynamics.