Customer Success & Growth Executive

About Us

MeMove is a for-profit social enterprise start-up helping low-income individuals build better livelihoods. We do this by offering accessible financing for mobility devices like e-bikes, empowering people to earn, move, and grow.

Join us if you’re excited about making a difference while building real career skills in sales, customer experience, and business operations.

Job Responsibilities

Showroom Operations

• Host customer appointments and walk-ins at our showroom

• Guide customers through test rides and product choices

• Prepare e-bikes and mobility devices for handover (basic checks, setup)
  

Sales & Lead Management

• Manage leads from WhatsApp, Carousell, and other platforms

• Engage customers via chat or calls and schedule visits

• Recommend products based on customer needs

• Close sales and follow up on payments or subscriptions
  

Customer Support & Relationship Management

• Be the main point of contact after a sale

• Help with repair bookings, servicing, or general questions

• Coordinate with our ops team to resolve issues smoothly

• Build long-term relationships with happy, returning customers
  

Requirements

• Open to fresh grads. No experience needed, just the right attitude

• Comfortable in both English and Mandarin to better serve our diverse customers

• Friendly, confident, and enjoys talking to people

• Organised and able to manage leads and follow-ups efficiently

• Genuinely interested in mobility tech like e-bikes, PMAs, and micromobility

• Willing to work some weekends and public holidays
  

Working Hours

• You’ll typically work 44 hours a week on-site at our showroom

• Core customer hours are 10:00 AM to 7:00 PM, especially on weekends as that’s when most

customers visit

• You have ownership over your schedule, as long as it supports the team and helps you hit your

sales goals

Benefits

• We're located just 1 minute from Aljunied MRT, making your daily commute quick and

convenient

• Join a young, energetic team in a tight-knit startup environment where your contributions

matter

• Gain real opportunities to grow your skills in sales, customer success, and communication

• Be part of a company that’s creating meaningful social impact by supporting underserved

communities