Product Executive

ABOUT GAIN CITY

At Gain City, we’ve been delivering trusted expertise and quality solutions in consumer electronics, air-conditioning, and home appliances since 1981. As a household name in Singapore, we take pride in our strong customer focus, innovative spirit, and commitment to service excellence. With a dynamic workforce and a network of stores and service centres island wide, we offer a vibrant and growth-oriented environment where employees are empowered to thrive, take ownership, and make a real impact.

ABOUT THE ROLE

As a Product Associate, you will play a key role in driving product strategy, development, and performance across our household and lifestyle product lines. You’ll conduct in-depth market research, validate new product ideas, manage product profitability, and collaborate cross-functionally to execute product roadmaps. This role requires a strategic, data-driven thinker with strong project management skills and the ability to work in a fast-paced, high-growth environment.

KEY RESPONSIBILITIES

Market and Supplier Research

Assist the product manager to conduct market research to identify trends, customer needs, and opportunities.

Perform competitor analysis to benchmark product features, pricing, and positioning.

Assist to source for potential suppliers to support product development

Provide product manager with support to ensure project timelines and deliverables are met.

Product Performance Testing

Perform product testing to ensure quality and conformance to performance standards.

Document and report issues and escalate to suppliers for resolution.

Product Documentation

Create and maintain product manuals and user guides

Ensure all product documentation is accurate, comprehensive, and user-friendly.

Packaging and Labelling

Oversee the development of product packaging, including serial number labelling and design.

Ensure packaging aligns with branding and complies with regulatory standards.

QUALIFICATIONS & REQUIREMENTS

Bachelor’s degree

Excellent analytical skills with the ability to interpret data and provide actionable insights.

Excellent communication and interpersonal skills with key stakeholders.

Good Chinese Skills (spoken and written) to liaise effectively with Chinese-speaking suppliers and stakeholders.

Detail-oriented with excellent organizational and time management abilities.

Highly adaptable and enjoys working in a fast-paced organisation.

Ability to collaborate effectively with cross-functional teams.