Clinic Assistant

Job Description

• Manage the reception area, greeting patients, handling enquiries and phone calls professionally.
• Attend to patients and perform front-desk duties including registration, scheduling appointments, verifying insurance, and managing billing (cash or credit card).
• Process insurance claims, handle Medisave transactions, and conduct regular stock-taking of medical supplies.
• Update billing records accurately and reconcile daily collections.
• Provide assistance to doctors during consultations, ensuring patients’ needs are met efficiently.
• Maintain a clean and organised clinic environment.
• Proficiency in medical billing software and basic computer skills.
• Able to communicate in Chinese and English

Requirements

• Good communication skills (english and mandarin)
• Basic computing skills