Sales Support Executive

Sales Operations & Admin Executive

The Sales Support Executive assists with daily sales operations and administrative tasks. Reporting to the Sales Director, this role ensures efficient operations by supporting sales managers, liaising with internal teams, customers, and vendors, and managing general office administration duties.

Responsibilities

Support daily sales operations activities

Prepare quotations, purchase orders, and sales orders

Assist the sales department with administrative tasks as required

Monitor pending orders and provide updates to customers

Ensure effective resolution of inquiries via phone and email

Maintain and update customer information in the CRM system

Check invoices and liaise with the finance department

Prepare reports and follow up to ensure timely payment

Purchase office supplies and coordinate with vendors

Assist in research and identification of new sales leads

Participate in communications and marketing initiatives

Requirements

Previous experience in similar roles (sales operations, customer service, admin executive)

Knowledgeable about distribution processes for B2B products in trading industries

Proficient in Microsoft Office and experienced with ERP/CRM

Excellent communication skills, both verbal and written

Dynamic, meticulous, and customer service-oriented

Strong organisational skills with a self-driven, problem-solving mindset

Benefits

Passionate team

Collaborative working environment

Central location (Ubi area)

Career progression opportunities