Domitory Supervisor

Job Responsibilities

1. Dormitory Operations & Resident Management

• Oversee daily operations to ensure a safe, clean, and supportive living environment.
• Act as a key point of contact for residents regarding housing, welfare, and dormitory policies.
• Monitor workers’ movement, conduct site checks, and ensure compliance with all dormitory rules and regulations.
• Maintain and update occupant lists and records accurately at all times.

2. Supervision & Leadership

• Supervise dormitory personnel, including cleaners and operational staff.
• Guide and support team members to ensure effective role performance.
• Implement duty rosters and staffing plans to support smooth dormitory operations.

3. Facility Maintenance & Hygiene Control

• Supervise dormitory upkeep and maintenance activities.
• Conduct regular unit and room inspections to identify safety hazards and ensure hygiene standards are met.
• Ensure prompt rectification of irregularities and address defects reported by clients.

4. Community Engagement & Welfare

• Organize resident meetings, engagement programs, and community-building activities.
• Promote a culture of respect, diversity, and inclusion.
• Educate residents on their rights, responsibilities, and dormitory community standards.

5. Safety, Security & Regulatory Compliance

• Enforce safety and security policies; respond to emergencies and incidents in coordination with relevant personnel.
• Ensure full compliance with FEDA and other dormitory licensing requirements.
• Liaise with government authorities and stakeholders when necessary.

6. Administrative & Financial Responsibilities

• Maintain accurate documentation of dormitory operations, incidents, and occupancy.
• Manage lease agreements, renewals, and monitor rental payment statuses.
• Oversee dormitory budgets and ensure cost-effective use of resources.

Job Requirements:

• Minimum GCE ‘O’ Level or N-Level; Certificate in Facilities or Property Management is preferred
• Minimum 2 years of relevant experience in dormitory operations, facilities management, or people supervision
• Strong conflict resolution and interpersonal skills; able to handle resident issues professionally and tactfully
• Willing to work non-business hours, including weekends and public holidays
• Proficient in Microsoft Office (Word, Excel); able to maintain accurate records and reports
• Good verbal and written communication skills in English
• Positive attitude, responsible, and willing to learn
• Preferably holding security-related training/certificates
• Possess a valid Class 3 driving license – required for patrolling between 3 dormitory sites (all within 5 minutes’ distance)
• Work location: Woodlands Industrial Park
• Able to start work within short notice