Manager, Compliance

COMPANY DESCRIPTION

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Dare to be Different, Teamwork, and CHIONG!

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.

We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that!

RESPONSIBILITIES

As a Manager, Compliance, he/she will play a pivotal role in planning and implementing the Compliance and Governance initiatives and programmes to ensure good governance in the organisation.

Job Responsibilities:

Governance & Compliance

• Plan and oversee the organisation compliance framework, ensuring policies are practical, up-to-date, and aligned with sector standards and legal obligations.
• Identify key risk areas and work with teams to address gaps and implement controls. Maintain Risk
• Register Provide guidance to senior management on emerging compliance and governance matters.

Data Protection Officer (DPO)

• Serve as Data Protection Officer, responsible for compliance with the Personal Data Protection Act (PDPA).
• Review and maintain data protection policies, processes, and incident response protocols.
• Work with technology service (TS) and relevant teams to implement data security measures such as access controls, data sharing protocols, and encryption where needed.
• Lead training efforts and respond to staff queries on data protection matters.

Stakeholder Engagement

• Work closely with internal departments to ensure governance and compliance measures are practical and well understood.
• Manage relationships with external vendors to ensure their practices align with Montfort Care expectations, especially where personal data is involved.

Training & Awareness

• Develop and roll out communication plans to build awareness of compliance responsibilities across all levels of staff.
• Design resources and lead sessions to strengthen understanding of governance principles.
• Conduct training for new hires and refresh training for current incumbents

Audit & Reporting

• Conduct audits to ensure adherence to governance standards including data governance and corrective actions implemented as needed
• Track and report compliance activities and findings to the management and the board where appropriate.
• Prepare each team for audits

Developments and Certifications

• Monitor developments in legislation and sector trends, and ensure our practices stay relevant.
• Review and refresh policies and workflows as needed to reflect changes in the operating environment.
• Review certifications available and strive to attain and maintain relevant certifications in respective governance areas eg: DPTM, Charity Transparency Award (CTA), ESG Excellence Award

Team Management

• Lead and manage a team (if required), providing guidance, support, and mentorship to ensure high performance and professional development.

• Bachelor's degree in Business Administration, Law, Governance, or a related field. A master's degree in a relevant discipline is a plus.

Relevant Experience

• 5 years of experience in a compliance or data governance, preferably within the non-profit sector or organizations
• Familiarity with data protection regulations and experience in coordinating with vendors is highly advantageous

Competencies

• Strong knowledge of corporate and data governance principles, and regulatory requirements related to non-profit organizations
• Adaptable and open to change, capable of navigating evolving regulatory environments, emerging sustainability trends, and addressing unexpected challenges.
• Excellent communication (both written and verbal) and interpersonal skills, with the ability to engage effectively with stakeholders at all levels
• Good stakeholder engagement and management, actively seeking inputs from various stakeholders, and fostering positive relationships with employees and external partners
• Analytical mindset and problem-solving skills with the capability to synthesize complex information and make data-driven recommendations
• Proficient in MS Office Suite (Word, Excel, Outlook, PowerPoint, Access) and data analysis too