Computer Operator

Job Objectives: To join a team of computer operators, performing 24 x 7 shift duty on rotation, responsible for running day-to-day computer operations and performing helpdesk functions in our Data Centre which runs multi-platform systems on Mainframe, AS/400, UNIX, WinNT, etc, running Production and Development environments.

Key Skills: AS/400, UNIX, WinNT and Batch Processing support in Production and Development environments

Key Responsibilities:

• Monitor various monitoring facilities for software and hardware including operating systems, application systems, ATM and network equipment, and react to exceptions in accordance to Standard Operating Procedures

• Monitor application job flow which are scheduled by job scheduling software, and react to exceptions in accordance to Standard Operating Procedures

• Perform reports printing and distribution

• Manage IT-related incidents and problems reported via phone call or e-mail from UOB staff

• Maintain Incident Logs for incidents and problems for all software, hardware and applications being monitoring

• Perform job submission, backup, recovery and restart in accordance to SOP or approved ad-hoc requests

• Perform first-level system and batch problem determination and resolution only, and escalation to second and third levels in accordance to Standard Operating Procedures

Key Requirements

• Minimum 2 years of working experience in relevant work area

• Experience in operating at least 3 of these platforms: AS400, Mainframe, Unix/Linux and Windows

• Proficient in using MS Office Suite of products

• Proficiency in Excel macros, pivot tables and charting are a plus.

• Proven ability to work independently and under pressure

• A good team player