Researcher

Founded in 1978 as Singapore's first family service centre, Allkin Singapore is a community-centric social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, build a brighter future, and inspire others to do the same.

We are seeking a dedicated and experienced Researcher to lead and support research initiatives that strengthen our service delivery, impact assessment, organisational culture and social innovation initiatives. The ideal candidate will have a strong background in social science research methodologies and practical experience in applied research within the social service sector. This role requires expertise in conducting practice research, impact evaluations, and organisational development projects.

Research and Impact Evaluation

• Design, implement, and manage research projects related to cradle-to-grave services, including early childhood development, family support, eldercare, and community development.
• Conduct impact evaluation of key social service programmes to assess effectiveness, recommend enhancements and acquire resources.
• Develop and apply qualitative and quantitative research methods to generate insights that inform service design and delivery, and accountability to donors.
• Work closely with service teams, policymakers, and stakeholders to translate research findings into actionable recommendations.
• Prepare and present research reports and policy briefs for internal and external stakeholders.

Practice Research, Organisational Development and Social Innovation

• Lead and contribute to practice research efforts that enhance service delivery and professional practice.
• Collaborate with service teams to implement research-informed interventions and measure their outcomes.
• Support fundraising team in curating strong narratives for unfunded programmes that support marginalised communities.
• Support organisational development initiatives, including culture-building projects that foster a values-driven and high-impact workplace.
• Support social innovation initiatives across different client groups to improve social outcomes.
• Conduct internal studies on workforce engagement, service excellence, and leadership development to strengthen organisational effectiveness.
• Support and Facilitate knowledge-sharing sessions, workshops, events and training programmes to build research capabilities and contributing to the development of the practice research culture within the agency
• Collaborate and coordinate with internal and external stakeholders such as academic institutions, Ministries and other agencies on practice research initiatives.

• Degree in social sciences with specialisation in research-related disclipine. Preferably Master's degree in social sciences, social work, psychology, sociology, public policy, or a related field.
• Minimum 5 years of relevant research experience, preferably within the social service, public policy, or non-profit sectors.
• Strong proficiency in research methodologies, data analysis (qualitative and quantitative), and impact measurement frameworks.
• Experience in leading research projects from conception to completion, including stakeholder engagement, data collection, and dissemination of findings.
• Collaborative team player with the ability to work across different functions and engage diverse stakeholders.
• Experience working with government agencies and donors.

Desired Skillsets

• Excellent written and verbal communication skills, with the ability to present complex research findings in an accessible manner.
• Strong project management skills, with the ability to manage multiple priorities and deadlines effectively.
• Familiarity with Singapore's social service landscape, policies, and challenges.
• Proficiency in statistical software (e.g. SPSS, STATA) and qualitative analysis tools (e.g. NVivo).
• Knowledge of programme evaluation techniques such as Theory of Change, or Social Return on Investment (SROI).
• Passionate about social impact and committed to driving evidence-based improvements in the social service sector.

Liberte HR Services Pte Ltd is the designated recruitment partner for Allkin Singapore. As part of the hiring process, you may receive communication from them regarding this opportunity. #LI-DNI