Bellman

As a Bellman, you are the first point of contact with our guests as they enter the hotel. Your friendly personality will spark joy to our guest and make their welcome experience a truly experience one. You are passionate to deliver true hospitality. You are in the know and always ready to assist our guests, either with their baggage delivery or call for a transportation for them to explore Singapore.

2.1 Assisting guests with their luggage from the taxi/car/transportation

2.2 Assisting arriving and departing guests by opening and closing car and taxi doors

2.3 Be aware of daily arrivals and departures with emphasis on VIPs

2.4 Communicating with different departments to welcome VIP guests

2.5 Assisting guests with the check-in/check-out process via the self-check in kiosks

2.6 Guiding the guest through check-out process and answering basic billing enquires

Providing basic information of the room e.g. directions, room type and basic features