Senior Account Manager/Account Manager

Senior Account Manager/Account Manager - Singapore

“Fearless work for Fearless Clients” is what we live by at Zeno–an integrated marketing, social, and communications agency. We design creative campaigns for local, regional, and global clients, solve business problems, and help our clients navigate an ever-evolving landscape through a unique blend of creativity that is backed by data.

We are on the lookout for a rockstar of an Senior Account Manager/Account Manager who will lead projects across a variety of clients and industries (consumer, finance, enterprise technology, government, professional services, and business-to-business) and champion the day-to-day client relationships with your brands. You will work closely with our in-house Data and Creative teams to help clients uncover their marketing needs and priorities across earned, owned, and paid channels.

You will succeed at Zeno if you are fearless, energetic, and personify Zeno’s values. You must have a collaborative spirit and lead by doing, embodying the idea that no job is too big or too small. You are a savvy communicator and presenter, an outstanding strategist, and a client counsellor who drives business results.

We are looking for someone with:

• At least five years of relevant experience in communications, public relations, digital marketing, and / or related fields, preferably with an agency background

• Experience in ideation, production, and execution of integrated communications plans

• Exceptional writing skills across a wide variety of client deliverables for both B2B and B2C audiences–including social media content for brands and executives, long-form content, etc.

• An in-depth knowledge of reputation management and a working knowledge of traditional and non-traditional media, including proven success in building relationships with members of the media

• Experience in both proactive and reactive crisis strategy and in-moment response

• Experience with running basic paid social campaigns on Facebook, Instagram and LinkedIn

• Experience playing a key role in measurement efforts for social and digital programming, including calculating benchmarks, engagement rates and synthesising data to demonstrate impact

• A collaborative and results-driven spirit with the ability to think strategically, creatively and holistically, and manage multiple priorities and work against deadlines

• Excellent time management skills and highly organised, with experience working simultaneously on multiple clients

• Minimum of a bachelor’s degree in marketing, advertising, journalism, PR, or other related field
  

Your role will include:

• Overseeing the performance of respective account teams, ensuring deadlines are met and client work is executed with excellence

• Providing strategic counsel to client teams to achieve their communications objectives and build their reputation as industry leaders

• Working collaboratively with the Data team to provide client counsel backed by data, and the Creative team to ideate and bring to life integrated campaigns

• Driving and supporting new business efforts

• Being responsible for the management and development of junior team members