Porsche Consultant (New Car Sales)

TasksTasks

Porsche Singapore is seeking an experienced Porsche Consultant within the Sales and Customer Excitement team. The successful candidate will serve as a brand ambassador and optimise sales and profitability, while building trust and delivering exceptional customer care throughout the purchase and ownership lifecycle.

• Conduct customer consultations throughout the sales process, acting as a trusted advisor and brand ambassador on the Porsche brand, products, services, and technologies, with focus on vehicle configuration, offer creation, and contract closure.
• Deliver an exceptional purchase and ownership experience with seamless, consistent care across the entire lifecycle, while identifying opportunities for the purchase or repurchase of higher-specification vehicles and additional products and services to drive growth, profitability, and customer satisfaction.
• Manage the well-being and hospitality of all Porsche Studio visitors, engaging emotionally to create excitement, build trust, and foster long-lasting relationships with both customers and stakeholders.
• Manage and optimise the entire sales funnel, process, and documentation, including updating customer data in CRM@Porsche (C@P), and coordinating test drives, financing options, insurance, trade-in offers, Tequipment orders, PDI, etc.
• Support marketing events and campaigns by hosting and networking with participants and customers, driving excitement and interest to convert leads into sales, including nurturing cold leads into warm ones.
• Assist with ad-hoc projects or duties as assigned such as vehicle shifting.
• Ensure compliance with all relevant laws, regulations, standards, and company policies.
  
  

QualificationsQualifications

• At least 2-3 years of working experience in sales, preferably in the Automotive industry within the luxury segment
• Proven track record of success in car sales
• A passion for the Porsche brand and a commitment to delivering an exceptional customer experience.
• A team player with excellent communication and interpersonal skills, dedicated to supporting one another in achieving organisational goals.
• Proactive in engaging stakeholders and ensuring timely follow-up with a strong sense of accountability.
• Self-driven with a proactive learning attitude
• Proficient in MS Office and other technology tools and systems
• Required to perform shift work including weekday evenings, weekends & public holidays
• A valid class 3 driving license with a clean driving record and at least 4 years of driving experience