Resident Engineer

Resident engineer needs to work on site at client location

Key Responsibilities:

• Configuration & Documentation: Manage hardware and infrastructure software configurations, changes, and documentation.
• Change & Incident Management: Handle change requests, service requests, and escalate incidents, including security-related issues.
• Asset & License Tracking: Maintain detailed asset documentation and track software licenses, subscriptions, and end-of-life cycles.
• System Health Monitoring: Conduct system and application health checks, performance monitoring, and troubleshooting.
• Risk Assessment & Compliance: Perform vulnerability management system (VMS) scans, compliance checks, and configure compliance templates.
• Reporting & Reviews: Generate monthly reports covering SLA, incidents, availability, performance, audit logs, user access reviews, and log reviews.

Security & Audits: Support security investigations, scanning of Indicators of Compromise (IOCs), and project-related audits.

• CI/CD & Transition Support: Maintain CI/CD pipelines, assist with exit/transition planning, and support additional project-related tasks.

Required Skills & Qualifications:

• Education: Bachelor’s degree in computer science, Information Technology, Engineering, or related fields.
• Experience: Proven experience in infrastructure management, system administration, or a similar role.
  Hands-on experience with change management, risk assessment, and compliance monitoring.
  
  

Technical Skills:

• Strong knowledge of hardware, infrastructure software, networking, and security .
• Familiarity with Vulnerability Management Systems, compliance scanning, and CI/CD processes .
• Expertise in incident response, troubleshooting, and performance monitoring .
• Soft Skills:
• Excellent communication and documentation skills .
• Ability to work under pressure and manage multiple priorities efficiently.
• Strong analytical and problem-solving abilities.

Preferred Qualifications:

• Certifications: ITIL v4, CCNA, or relevant industry certifications.
• Experience with cloud-based infrastructure and cybersecurity practices .
• Hands-on expertise in automation and scripting for process improvements