Programme Manager / Evaluator / Researcher

Organisation Overview:

We’re a nonprofit startup! It’s like being on a new adventure everyday. You’ll get to wear many hats, tackle unexpected challenges, and see the direct impact of your work. In the age of AI, it’s increasingly important for fresh grads to be resourceful and resilient. This is the place to learn it first-hand. We’re a coaching organisation, so your personal growth matters to us. Oh, and our core work is to match students with success coaches.

Brief Description:

If you dislike following SOPs, this is for you! Because you get to design things on your own! We’re starting a programme called Ride The Wave , to encourage youth to navigate the ups and downs of life. Learn first-hand how to create efficient and impactful processes that underpin the success of a programme and benefit its participants. As the saying goes, “Having a goal only tells you where to go; having a system enables you to achieve it.” Learn how to create a system, and evaluate it for effectiveness! This will make you an asset in any job in future! Work under the guidance of a former director in the civil service, who's happy to give you a good testimonial for good work.

We have 3 internship positions! Please note: We will prioritise people who qualify for the Youth Corps Community Internship (YCCI) https://www.youthcorps.gov.sg/whats-new/youth-corps-community-internship

Also, not looking for someone who just wants to intern for a month. Can't learn much in a month, folks.

(1) Roles and Responsibilities for PROGRAMME MANAGER:

• Work with the Ride The Wave youth ambassadors to ensure that their events have S.M.A.R.T. goals.

• Develop a process to track youth ambassadors, balancing thoroughness with ease-of-use.

• Develop a process for after-action reviews (AARs) and conduct them. Then conduct an AAR on your AAR process.

• Assist with engagements with partner organisations as well as with the Break The Wheel coaching programme management.

(1) Learning Objectives and Outcomes for PROGRAMME MANAGER:

• To pick up skills in problem framing (often overlooked e.g. “slow elevator problem”) and solutioning.

• To learn how to balance the tradeoffs between impact and feasibility (a.k.a. “don’t let perfect be the enemy of good”).

• To be exposed to working nimbly in a nonprofit startup.

• To gain experience in applying a growth mindset and resourcefulness to everyday tasks.

(2) Roles and Responsibilities for PROGRAMME EVALUATOR:

• Develop hypotheses to test.

• Run primary and secondary level analyses.

• Draft a report and slides to present findings.

• Develop stories and case studies.

(2) Learning Objectives and Outcomes for PROGRAMME EVALUATOR:

• To learn what a Theory of Change framework is, why the need to use it, and how to validate it.

• To gain experience in administering pre-post (online) surveys to youth participants and organising feedback gathering exercises.

• To pick up skills in analysing quantitative survey data and triangulate it with qualitative data to draw learning points.

• To be exposed to working nimbly in a nonprofit startup.

• To gain experience in applying a growth mindset and resourcefulness to everyday tasks.

(3) Roles and Responsibilities for PROGRAMME RESEARCHER:

• Research on topics relevant for youth self-confidence in navigating the ups and downs of life, in the face of uncertainty, failure and social envy.

• Develop resources for youth on tackling stress and anxiety. This could be in the form of articles, activities, games, and social media content.

• Test the resources, gather feedback and finetune further.

• You are also free to propose topics for research and development that are of interest to you, as long as they align with coaching and the growth mindset!

(3) Learning Objectives and Outcomes for PROGRAMME RESEARCHER:

• To pick up in-depth research and analytical skills.

• To understand not just what kind of recommendations to make, but how to make them.

• To learn how to balance the trade-offs between the ideal and the practical.

• To be exposed to working nimbly in a nonprofit startup.

• To gain experience in applying a growth mindset and resourcefulness to everyday tasks.