Operations Coordinator (Roboshops)

Overview

As a Roboshop Coordinator, you will support the day-to-day operations of our automated retail stores (Roboshops). You will coordinate inventory movement, part-time staff scheduling, and ensure machine readiness and presentation. This role is ideal for someone who is detail-oriented, operationally driven, and able to multitask in a dynamic retail environment.

Key Responsibilities

• Coordinate daily operational tasks across multiple Roboshop locations to ensure smooth functioning.
• Assist in tracking and updating inventory levels; communicate with warehouse/logistics teams for timely replenishment.
• Schedule and support part-time staff, ensuring they understand and follow operational procedures.
• Monitor Roboshop machine condition, report technical issues, and follow up on maintenance status.
• Support merchandising activities, including restocking and visual display updates.
• Assist in setting up promotional materials and ensure consistency across all Roboshops.
• Handle post-sale customer service matters, such as coordinating refunds, exchanging defective products, and responding to customer inquiries in a timely and professional manner.
• Collect and consolidate data such as sales performance, stock movement, and part-timer attendance.
• Liaise with internal departments (e.g., Marketing, Logistics, HR) for coordination tasks and campaign execution.

Job Requirements

• Diploma or equivalent; fresh graduates are welcome to apply.
• Previous experience in retail operations, customer service, or administrative coordination is a plus.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office, especially Excel and basic data entry.
• Detail-oriented with strong organizational and time management skills.
• Comfortable working in a field-based role; occasional travel between Roboshop locations is required.
• A valid driver’s license and access to a vehicle is an advantage.
• Able to work independently and in a team, with a proactive attitude.