E-Commerce Manager

Cartier


Date: 6 hours ago
Area: Singapore, Singapore
Contract type: Full time
HOW WILL YOU MAKE AN IMPACT?

  • You will deliver the satisfied eCommerce and digital experience through online platforms and initiatives
  • You will support eCommerce and digital projects in terms of user experience, optimizing process flow, e-merchandising and conversion rate optimization

WHAT ARE YOUR KEY RESPONSIBILITIES?

  • Perform competitive market research
  • Coordinate project calendar
  • Collaborate with stakeholders on localized homepage plans and key campaigns
  • Provide support for order-related matters
  • Perform e-merchandising tasks to improve product display, website search results and personalisations
  • Support local website catalog management for visibility, sellability and other relevant content
  • Consolidate, prioritise and implement market requests for local content adaptations on our websites to support activations
  • Analyse and monitor website performance, client journey, market trends to improve conversion rates
  • Provide support and feedback on selected projects, till completion
  • Raise service tickets for bugs, improvements, tasks with close follow-up to ensure timely resolution
  • Provide administrative support pertaining to eCommerce orders, during peak gifting periods, if needed
  • Work closely with eCommerce operations team on order-related topics
  • Consolidate weekly and monthly business reports with insights for key stakeholders

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

  • Experience in Ecommerce is a plus
  • Good communication and negotiation skills
  • Comfortable with numbers and large amount of data
  • Positive attitude and logical thinking
  • Have a strong sense of ownership
  • A positive mindset and ‘can do’ attitude is of utmost importance

HOW DO WE KEEP YOU SMILING?

  • A great opportunity to be a part of a dynamic and diverse team that goes beyond the extra mile to create bespoke Client experiences and journeys whilst adhering to the high level of standards and excellence of the Maison
  • Potential opportunities within Cartier and the Richemont Group to help you develop and take your career to the next level

Your Journey With Us

  • After being shortlisted, you will meet the Talent Acquisition Manager to get to know YOU
  • You will then have the opportunity to meet with Cartier's HR Manager, e-Commerce Manager and the Commerical Director to assess your fit to this role and give you as preview as well of the team dynamics and company culture
  • If you are the successful candidate, discover and immerse yourself in the “eventful” world of Maison Cartier

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