IT Support Executive

Responsibilities:

• Provide level 1 & 2 technical support (onsite and remote) to end-users on hardware and software-related in office and roadshow setting up pc, printer, network and other IoT

• Resolve or coordinate the resolution of issues with onsite and remote staffs or the respective vendors

• Collaborate with HR for on-boarding and off-boarding of staff’s IT issued items, including paperwork, archive emails, office setup

• Provide administrative support as needed, including non IT-documentation and data entry (email tracking)
  

Requirements:

• Minimum Diploma in IT networking

• Minimum 3 years of experience in IT network and support

• Must be well versed in networking & firewall (e.g. Frontinet and VPN)

• CCNA certified is preferred

• Strong problem-solving and analytical skills.

• Ability to track multiple ongoing work-streams and meet deadlines.

• Proficient in Microsoft Office, Microsoft 365 admin

• Must be able to support company’s roadshows and trade fairs