Academic Services Administrator

Key Responsibilities:

• Assessments & Examinations:
  Manage exam logistics (paper security, room bookings, invigilators).
  Coordinate progressive assessments and special exam arrangements.
  Ensure accurate exam schedules, papers, and system setup.
  Oversee invigilator recruitment, scheduling, and payment.

• Student Management:
  Advise students on academic policies and enrolment.
  Handle requests for appeals, deferrals, and academic misconduct.
  Identify and support students at risk.

• Marking & Moderation:
  Distribute and track assessments and feedback.
  Coordinate moderation processes and release of results.
  Process marking invoices accurately.

• University Procedures:
  Monitor academic progress compliance.
  Prepare and participate in Board of Examiners reports and meetings.

• Academic Support:
  Assist with class schedules, student surveys, and academic inquiries.
  Support ID card issuance, letter requests, and course delivery logistics.

• Other Duties:
  Perform ad-hoc tasks assigned by the Senior Academic Manager.