RESTAURANT OPERATION SUPERVISOR

Job Responsibilities:

• Oversee daily store operations
• Manage staff scheduling and performance
• Ensure high levels of customer satisfaction
• Monitor inventory and stock levels
• Achieve sales targets and manage budgets
• Maintain store cleanliness and visual merchandising

• Customer Service: Greet and welcome guests warmly as they enter the restaurant. Provide menu information, answer questions about the menu, and make recommendations based on customer preferences.

• Order Taking and Service: Accurately take food and beverage orders from customers and relay them to the kitchen. Serve food and drinks promptly and ensure all orders are correct.

• Maintain Cleanliness: Keep the dining area clean and organized.

• Cash Handling: Accurately process customer payments, handle cash, and provide change as needed.

• Teamwork: Work collaboratively with kitchen staff, fellow service crew, and management to ensure efficient restaurant operations.

• Product Knowledge: Maintain a strong understanding of the menu, including ingredients, preparation methods, and drink pairings, to answer customer inquiries.

• Upselling: Encourage guests to try signature dishes, beverages, or desserts to enhance their dining experience.

Qualifications:

• Previous experience in customer service or restaurant settings is a plus but not required.

• Excellent communication and interpersonal skills.

• Ability to work efficiently in a fast-paced environment.

• Positive attitude and a strong desire to help others.

• Ability to stand for long periods and lift up to 20kg.

• Basic math skills for handling payments.

• Flexibility to work evenings, weekends, and holidays as required.
  

We regret that only shortlisted candidate will be notified.

PANDA HRESOURCE PTE LTD (Lic No.: 19C9971)

WANG FEI R1223614