Clinic Assistant

Job Summary

Assist with reception duties, registration, financial counselling, collection of payment and other administration duties.

Role and Responsibilities

Patient Care Management

• Perform patient registration for all patients by obtaining patient’s addresses, contact details, insurance, information and medical histories

• Timely answer phone call/WhatsApp/emails to book appointments/queries/surgeries

• Book radiology/lab/surgeries for patients and ensure results are promptly received back

• Provide accurate financial counselling for procedures/surgeries patient and the patient’s family

• Assist in applying for insurance LOG & other matters relating to insurance (eg. Enquiries)

• Cashiering duties & closure of daily accounts

• Submit claims promptly and accurately for corporate patients

• Scanning of patient medical reports

• Maintain cleanliness and tidiness of counter and patient’s waiting areas

• Understand basic principles of breast disease & treatments

• Facilitate smooth arrangements of appointments, imaging, biopsies

• Able to educate the patient on pre-op and post-op instructions (eg fasting, admission time)

• Accurately key in referral sources for new patients

• Assume additional duties directed by the nursing manager or supervisors.
  

Qualifications and Education Requirements

• Minimum GCE ‘N’ Level

• Good communication and interpersonal skills

• Punctual, collaborative, team player

• Positive & friendly attitude – initiative, cooperative, helpful, efficient

• Computer literacy

• Preferably has experience in a healthcare setting
  

5.5 working days
Mon-Fri: 8.30am to 5.30pm

Sat: 8.30am to 12.30pm