Maid Agency EA Personnel

Key Responsibilities:

• Lead the full domestic helper placement process, from sourcing and candidate selection to interviews, contract preparation, and post-placement client support.
• Ensure full compliance with Ministry of Manpower (MOM) regulations and other relevant statutory requirements.
• Build and maintain strong client relationships; handle inquiries and promptly resolve placement-related concerns.
• Drive business growth by developing and executing strategies that enhance customer experience and expand market reach.
• Collaborate with management to define sales targets and actively work towards surpassing team goals.
• Stay up-to-date with the latest industry developments, regulatory changes, and best practices within the domestic helper sector.

Requirements:

• At least 1–2 years of experience in a maid agency, with a solid grasp of the end-to-end placement process.
• CEI (Certificate of Employment Intermediaries) certification is an advantage.
• Well-versed in MOM guidelines and current industry standards.
• Willing to travel overseas when required
• Excellent communication, interpersonal, and conflict-resolution skills.
• Able to work independently, juggle multiple priorities, and perform under pressure.
• Strong attention to detail with effective organizational skills.
• Results-oriented mindset with a proven track record in meeting or exceeding sales targets.