Consulting Manager

Our client is a leading provider of integrated automation technology, software, and services that help optimize supply chains. We are looking for a dynamic, experienced and results-driven Consulting Manager to lead and manage a team of consultants to drive solution development, documentation, and proposal presentations. The ideal candidate will understand both the quantitative and qualitative aspects of the customer’s business and translate these into detailed design documentation. He/she will be responsible for identifying, evaluating and leading the development of suitable concepts and solutions that meet customers’ requirements, while supporting the sales team with technical input, design, estimates, and documentation.

Responsibilities

• Ensure all Consulting staff have the appropriate training and tools to perform their work to the highest possible standards and support them as needed through the stages of the consulting process.
• Manage a team of consultants and their allocation of tasks and workload to ensure work meets customer deadlines with a high level of quality and accuracy.
• Ensure all appropriate steps of the consulting process are covered off adequately for all opportunities including:

• Auditing existing operations to understand their current and future challenges.

• Analysis of customer data to establish design level and identify opportunities.

• Developing design levels and documentation to capture solution requirements

• Review of RFP/tender documentation.

• Identifying suitable solution concepts to meet customer needs and develop models to evaluate

options.

• Identifying and developing preferred options that best meet the customer’s requirements and

are within our ability to deliver.

• Overseeing the use of simulation tools to validate solutions and test sensitivities.

• Assist Sales team members to guide customers through the solution development process and

help build strong customer relationships and company credibility.

• Assist sales with the preparation and delivery of customer presentations.

• Facilitate a smooth handover of new projects from sales to operations.

• Constantly improving the concepts and designs used to take advantage of technological advantages.
• Lead local development activities in terms of concept development.
• Ensure all concepts are as competitive as possible, whilst maintaining technical integrity.
• Ensure compliance with relevant ISO procedures.
• Prepare or assist in preparation of proposals / tender submissions / presentations.
• Further develop and improve the concepting infrastructure.
• Hire, train, retain and develop new team members
• Keep abreast of Dematic of Dematic products, solutions and software and those of our competitors.
• Exercise sound commercial judgment
• Liaise internally with the regional and international Dematic systems Sales and Sales Support teams
Any tasks responsibly assigned by management

Requirements

• Tertiary qualifications in engineering or scientific discipline.
• Must have 8-10 years of experience in consulting of which 3 years are in supervisory role.
• Industry, product and application knowledge in Logistics and/or application of Automation.
• Ability to logically solve problems, think laterally, demonstrate initiative, and to be flexible and resourceful in the face of challenging situations.
• Strong leadership qualities with the capacity to effectively lead the team through challenging projects and oversee all projects while providing technical expertise and guidance to his team.
• Excellent data analysis proficiency to interpret the data, understand the processes behind systems solutions and have a strong grasp of the metrics used to justify and develop solutions for customers.
• Excellent verbal and written communication skills, with the ability to understand and explain technical concepts and solutions.
• Skilled in Simulation and the use of Simulation software packages.
• Ability to engage and influence customer stakeholders up to General Management Level, with strong customer focus and relationship skills.
• Understanding OH&S requirements.
• Strong understanding of financial outcomes and ability to meet critical deadlines.
• Strong experience in concept development and understanding of equipment capabilities.
• Skilled in the use of MS Office suite.
• Experience in managing a consultative selling process.
Strong commercial acumen and good negotiation skills

We regret that only shortlisted candidates will be notified.

Thank you for your understanding.