Admin Assistant / Executive

Job Title: Admin Assistant / Executive (Operations & Logistics)

Employment Type: Part-Time 6 month Contract / Interns or Students are welcome to apply!

Working Hours: 7:30 AM – 1:00 PM (Monday to Friday)

Location: On-the-job training at Jurong East; remote work after training

Salary: $700/month

Company Overview:

We are a fast-growing delivery company committed to providing reliable, efficient, and customer-focused logistics solutions.

Job Scope / Responsibilities:

• Handle customer service calls; including addressing complaints and service issues.

• Communicate clearly and respectfully with elderly / upset customers.

• Coordinate with ground staff on daily job assignments / feedback.

• Record and maintain accurate documentation of operation logs.

• Track and follow up on any complaints or issues raised by clients.

• Participate in daily Zoom meetings and remain available during scheduled working hours.

• Given tasks to be completed within the same day (during working hours).
  

Requirements:

• Proficient in Microsoft Excel. Tech-savvy and comfortable using email, Zoom, and cloud-based tools.

• Fluent in both spoken English and Chinese.

• Strong interpersonal skills, especially in handling sensitive or emotional customer interactions.

• Detail-oriented, organized, and able to multitask.

• No experience required – full training will be provided.

• Must attend on-the-job training at Jurong East before transitioning to remote work.

• Able to work independently from home post-training.