International Operation's assistant

We're Hiring: International Operations Assistant

We are seeking a proactive and organized individual to join our team as an International Operations Assistant . This role reports directly to the Operations Manager and supports the smooth execution of daily business functions, including taking on key responsibilities in the Manager's absence.

The ideal candidate is detail-oriented, able to manage multiple priorities, and has strong interpersonal and problem-solving skills.

Key Responsibilities

• Support the Operations Manager in overseeing day-to-day operations.
• Monitor and manage incoming communication, including emails and enquiries from overseas agents regarding shipment status, rates, and Proof of Delivery (POD) using FocalScope.
• Provide input on process improvements and workflow enhancements.
• Prepare and maintain accurate documentation and reports.
• Handle customs declarations and shipment processing.

Requirements

• Diploma in Business, Logistics, Supply Chain, or a related field.
• At least 1 year of relevant working experience.
• Proficient in Microsoft Office applications.
• Knowledge of TradeNet is required.
• Class 3 driving license is required (for operational support purposes).
• Strong planning, organizational, and multi-tasking abilities.
• Excellent communication and interpersonal skills.
• Able to work well under pressure and meet deadlines.
• Creative thinker with the ability to contribute new ideas and improvements.