IT Desktop Engineer
MavenTree Technology Pte Ltd
Date: 9 hours ago
Area: Singapore, Singapore
Contract type: Full time
- Diploma / Higher Nitec / Nitec in IT or its equivalent
- Handling of tickets for boardroom Manage Engine Plus ITSM system
- Create and maintain systems documentation
- Maintain IT hardware inventory
- Provide IT technical support on desktop/laptops(software and hardware, either remotely or physically)
- Basic support on users' mobiles with corporate approved Boardroom's applications
- Interact & communicate well with end users
- Basic administration of active directory users
- Basic administration of Office 365 users
- Basic knowledge of basic network issue troubleshooting
- Provide basic technical troubleshooting support to AV systems in meeting rooms
- Provide onboarding/offboarding requests
- Basic knowledge and troubleshooting of external software applications (such as crowdstrike, intune, bitlocker, one drive)
- Procurement of laptops on DELL portal(training will be provided).
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