Senior Officer, Operations

This role is under GWC Commercial Pte. Ltd., a legal entity under Allgreen Properties Ltd.

Tasks and Responsibilities

• To conduct regular checks to ensure housekeeping is in order; M&E services, building facilities and equipment are maintained to be safe and operating effectively and efficiently, eg. electrical, air-conditioning systems, chilled-water systems.
• To carry out maintenance, equipment check, trouble-shooting, minor repairs and other necessary installation works, eg. sanitary and plumbing works, electrical works and building works.
• To monitor term and ad-hoc contractors in their servicing activities and to ensure all completed work meets required standard as per scope of works detail in the checklist.
• To attend to tenants’ requests for maintenance-related matters and ensure service assistance is rendered to tenants in a timely manner.
• Track service reports and report on activities and irregularities such as equipment or property damage, or breakdown occurrences. close work orders thereafter.
• To keep proper record of work assignments and prepare reports for submission through Simplicity system (ie. Work orders, etc)
• To manage stock inventory and ensure proper storage and accountability in a timely manner.
• To provide operational support for promotional events eg. stage and sound system, crowd control etc.
• To be part of the Company Emergency Response Team (i.e. Response Team, First Aider, etc)
• To assist in tasks assigned by the management from time to time.

Job requirements

• NTC 2 or 3/ Nitec/Higher Nitec in Mechanical/Electrical/Building or its equivalent
• Familiar with Microsoft Office: MS Word and Excel
• Proficient in English as communication with technicians, contractors, and management will be conducted primarily in English
• 5.5 days and overtime when required
• Min 2 - 3 years of working experience in maintenance of M&E systems and building facilities in retail mall / commercial building operations
• Proven experience of supervising and training of technicians
• Work under minimum supervision with attention to detail, initiative with strong sense of responsibility and teamwork

Please note that this role includes a 5.5 day work week, where it is office hours from Monday to Friday, with an AM shift on Saturday.