Customer Service Officer/ Concierge

Working days: Monday to Friday

Responsibilities:

• Respond to customer inquiries and feedback through the different channels.

• Assist for Registration of guest and visitor with Self-help kiosk and Visitor management System.

• Communicate effectively and professionally with customers and visitors.

• Handle the incoming calls and respond to live chat swiftly.

• Assist with office tower activities.

• Data Entry

• Provides directional assistance.

• Keeping the front desk tidy and presentable with all necessary materials in place
  

Requirements:

• Minimum O Level

• Maintain a positive, courteous and professional image

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

• Proficiency in computer systems and software.