Maintenance Account Coordinator – Collections & Admin Support [ Job Code : MCF-2025-0931568 ]

Job Highlights

• Customer Communication Exposure : Gain hands-on experience in B2B payment follow-up and coordination
• Supportive Environment : Build practical admin and sales-related skills in a structured setting
• Rewarding Package : Competitive salary up to $3,500/month with completion bonus and transport reimbursement

Who They Are
The company is a respected provider of elevator and escalator solutions , serving regional clients with a commitment to safety, quality, and operational reliability . Known for its strong processes and dedicated team culture, the organization fosters learning opportunities and professional development , especially in sales operations, project finance, and customer service coordination.

About the Role
As a Maintenance Account Coordinator – Collections & Admin Support , you will support the Maintenance Sales team by following up on long-outstanding payments , preparing customer correspondence, and coordinating with internal departments on account matters. This role provides important exposure to commercial operations, credit control, and customer engagement .

• Position : Maintenance Account Coordinator – Collections & Admin Support
• Employment Type : Full-Time / Permanent
• Work Location : Office-based with occasional site visits
• Office Location : West Singapore – Near Jurong East MRT (NS1/EW24)
• Working Hours : Monday to Friday, 8:00 a.m. – 5:15 p.m.
• Salary Range : $2,500 – $3,500/month
• Bonus Rewards : AWS (13-month) and variable performance bonus

What You’ll Be Doing

• Prepare and submit monthly ageing reports to management
• Follow up with customers on overdue payments via email and phone
• Issue Statements of Accounts (SOA), invoices, and supporting documents as needed
• Liaise with internal departments to resolve account disputes or queries
• Prepare Letters of Demand (LOD) for unresolved payment issues
• Coordinate cheque collections and maintain proper records
• Attend and document meetings; prepare minutes and track action items
• Maintain confidentiality of all customer and payment-related records
• Perform ad hoc duties and assist the team with reporting or administrative needs

What They’re Looking For

• Diploma or Degree in Business, Finance, or related field
• Strong interest in account management, finance coordination, or customer-facing admin roles
• Open to candidates with relevant academic background or experience in sales support, admin, or payment follow-up
• Training will be provided

Key Skills & Competencies

• Proficient in Microsoft Excel, Word, and PowerPoint
• Comfortable communicating with external parties via email and phone
• Organized and meticulous in handling account documentation
• Able to work independently and coordinate across teams
• Familiarity with account reconciliation or customer service is an advantage

What’s In It For You

• Hands-On Exposure : Learn real-world account support, commercial collections, and customer coordination
• Growth Opportunity : Build relevant skills that can lead into roles in finance, operations, or key account management
• Stable & Supportive Work Culture : Join a structured team that values ownership, collaboration, and performance

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Poon Weng Teik | EA Personnel License: R1657737