Banquet Supervisor (Hotel/Resort)

The Mandai Rainforest Resort by Banyan Tree is nestled within the Mandai Wildlife Reserve, Singapore’s nature and wildlife destination that is home to renowned zoological parks – Bird Paradise, Night Safari, River Wonders, Singapore Zoo, and Rainforest Wild ASIA

We are seeking a highly motivated and experienced Banquet Supervisor to join our dynamic team and help us create unforgettable experiences for our guests.

The incumbent will help embed and strengthen our brand’s service & quality standards and establish the relevant protocols.

Key Responsibilities:

• Oversee all aspects of banquet operations, including planning, organizing, and executing events.
• Ensure smooth and efficient execution of banquets, conferences, and other events.
• Coordinate with various departments (kitchen, housekeeping, engineering) to ensure seamless event delivery.
• Ensure that all team members are briefed on the details of the shift ahead.
• Ensure that all service procedures are carried out in accordance to the SOPs of the resort.
• Recruit, train, and supervise banquet staff, including banquet captains and servers.
• Provide leadership and direction for associates while on duty by offering professional skills and leading by example.
• Develop and maintain high standards of banquet service and performance.
• Address associates’ concerns and provide ongoing support and development.
• Provide administrative support for F&B events, including coordination of banquet services, room setups, and guest lists.
• Facilitate effective communication within the banquet team and with other departments.
• Manage banquet inventory, including food, beverages, and equipment. Not limited to monitoring stock levels and place orders as needed
• And any other tasks assigned by Banquet Manager.

Job Requirements

• Min Diploma in Food and Beverage and/or Hospitality Services or an equivalent professional qualification in a related field.
• 3 to 5 years’ experience in a similar capacity, preferably in the hospitality industry.
• Energetic, proactive, positive can-do attitude
Ability to work under pressure and in a fast-paced environment

(Benefits)

Shuttle service from MRT stations (Springleaf, Choa Chu Kang, Ang Mo Kio, Khatib)

Daily meals provided

Comprehensive medical & health benefits

Attractive bonus incentives

(We regret to inform that only shortlisted candidates will be contacted)