F&B Server/Senior Server

GENERAL OVERVIEW

Reporting to the Outlet Manager/Supervisor. Assisting the managers in running outlet operations.

JOBSCOPE

• Handles station assigned for the day.
• Keeps outlet clean and tidy.
• Serves customers with friendly and uncompromising service. Practice good etiquette.
• Be attentive to customers’ needs.
• Practise suggestive selling.
• Checks that customers’ orders are being fulfilled correctly.
• Ensures all used plates and cutleries on the dining tables are being cleared once the customer has left the restaurant.
• Any other tasks as and when assigned by Management.

JOB REQUIREMENT

The minimum entry level requirement for the job, in terms of:

Educational Qualifications

GCE N Level or ITE Diploma (F&B Management/Services)

Professional Experience

Preferably with minimum of 6 months experience in service roles in F&B industry. For Senior Servers, a minimum of 1 year experience as server is required.

Other Requirements

• Good spoken English (basic).
• Enjoys interacting with people and serving customers.
• Energetic, cheerful, friendly, fun-loving and hardworking.
• Always keen to get feedback for improvement.
• Required to work non-conventional hours and in other outlets as and when required.