Account Manager

Responsibilities

• Develop and maintain customer relationships for China–Singapore cross-border logistics business, and drive the execution of international transportation projects.

• Communicate with clients from both China and Singapore, providing professional logistics solutions including import, export, and transhipment services.

• Manage the full customer lifecycle: quotation, order placement, shipment tracking, and after-sales support.

• Analyze customer needs and assist in optimizing supply chain processes to improve satisfaction.

• Coordinate with internal teams across operations, customs clearance, and warehousing to ensure timely and high-quality cross-border delivery.

• Participate in key client negotiations and contract signings, and formulate customer cooperation strategies.

• Monitor industry trends and regularly produce market and customer analysis reports.

• Assist in any other duties as required.