Operations Support Executive – Banking Services

Scope of Work 

Attend to Business Inbox and ensure timely response to internal and external customers queries.
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Work closely with internal stakeholders to handle customers card application enquiries, servicing requests and other servicing matters. 

Documentation tracking and reporting.
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Support servicing migration project which involves system and connectivity testing of both customer fronting and back end system.
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Handle any other ad-hoc general administration duties and assist in projects as required.

Qualification and Technical Skills Requirements: 

Diploma or degree holder in Banking/Accounting/Finance, or a similar field, with at least 1 year of relevant working experience
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Proficient in Microsoft Excel, Words and PowerPoint
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Experience in a financial institute or in the payments industry is advantageous.