Customer Service Coordinator (Tuas)

Responsibilities:

• Handle incoming calls/faxes/e-mails on customers’ enquiries, complaints & discrepancies.
• Liaise with vendors and internal departments to check availability of stock, pricing and delivery deadlines.
• Prepare quotations and proforma invoices.
Perform other admin duties

Requirements:

• At least GCE “N” levels or equivalent
• At least 1-2 years working experience in customer service
• Bilingual in both English and Mandarin so as to communicate with internal and external customers from China
• Pleasant personality and customer service oriented
• Able to work independently as well as in a team
• Proficient in MS Excel and Word
• Knowledge on JD Edwards will be an added advantage