Office and Program Coordinator

Why This Matters

At Project SMILE , we believe that everyone deserves dignity, purpose, and connection—especially women from low-income backgrounds and those over 50. As a trusted, volunteer-led nonprofit with IPC status, we’ve empowered over 300 women and their families through emotional support, skills development, and community engagement.

We’re now growing into our next chapter—expanding our reach, deepening our programmes, and strengthening our team. As our Office and Programme Coordinator , you’ll play a pivotal role in helping us scale our impact while keeping our operations smooth and people-centered.

This is more than just a job. It's an opportunity to contribute meaningfully to a cause that changes lives . If you have a "giving back" mindset, thrive in dynamic environments, and care about social purpose— you’ll feel right at home here.

What Will You Do?

Office Administration

• Oversee daily office operations including scheduling, supplies, and vendor management

• Maintain up-to-date records, files, and shared documents

• Support HR admin tasks for team members and volunteers (attendance, leave tracking)

• Manage petty cash and raise invoices

• Coordinate logistics for meetings, staff events, and internal communications
  

Programme Coordination

• Assist in the planning and delivery of programmes, workshops, and events

• Maintain programme calendars and coordinate with facilitators and participants

• Track attendance, feedback, and outcomes to support reporting and improvement

• Liaise with external partners, participants, and volunteers to ensure smooth programme execution
  

Communication & Reporting

• Draft professional emails, reports, meeting minutes, and presentation materials

• Keep programme dashboards and operational trackers updated

• Contribute to social media posts and newsletters
  

What You Bring

• Diploma in any discipline

• 2 years of experience in admin, ops, or programme support

• Proficiency in Google Workspace / Microsoft Office; experience with Trello or Asana is a plus

• Excellent written and verbal communication skills

• Strong organization skills and the ability to juggle multiple tasks independently
  

What We’re Looking For

• A positive, solutions-focused mindset

• Passion for community work and inclusive social impact

• Comfort working with diverse individuals and grassroots volunteers

• Attention to detail with a collaborative spirit

• Someone who is dependable, flexible, and purpose-driven

• Willing to commit to a 5.5-day work week, including meaningful half-day Saturdays to support programs
  

Why Join Us?

• Be part of a close-knit, values-led team making tangible impact in people’s lives

• Grow with us as we evolve into Singapore’s next chapter of active ageing and community empowerment

• Enjoy a supportive work culture with space for learning, initiative, and collaboration

• Make a real difference— every day